FreeCopy Privacy Policy

Effective date: Wednesday 12, 2016

FreeCopy Marketing Solutions LLP., the provider of the Site and Mobile Application (referred to as “FreeCopy,” “us,” “our,” or “we”), is committed to protecting your privacy online. This privacy policy (“policy”) discloses our privacy practices for our site and mobile application, located at (the “site”) and various related services (“services”). This Policy is designed to help you understand what information we collect and how we collect, share, and use the information. The Policy applies to all Site visitors, registered users, and subscribers. By accessing or using our Site and mobile application, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Policy. Irrespective of which country you reside in or supply information from, you authorize us to use your information in India and any other country where we may operate.

Personal Information We Collect

The information we gather from users enables us to personalize and improve our Services, and allows our users to set up a user account and profile that can be used to personalize their experience on the site and mobile application. We collect the following types of information (“Personal Information”) from our users:

Personal Information You Provide to Us:

We collect and store the following types of information on our servers only when you optionally choose to provide it to us by filling out a form or taking some other explicit action. You can choose not to provide us with any of the information below, but you may not be able to take advantage of certain features without creating an account or providing the appropriate information.

  • Private Account Information: You can create an account on our mobile application (your “Account”) by providing a name, email address, phone number, and creating a password.
  • Profile Information: You have the option of providing information about yourself to create a user profile that will not be publically viewable by others. We will collect the information you share with us in creating your profile such as your mobile number. You should exercise care in creating your profile since we will be relying on that information to communicate with you and to provide you with important notices.
  • Information obtained from Facebook: If you log in/sign up to FreeCopy via Facebook, FreeCopy will collect following information: first name, last name, profile picture, gender, birthdate, email address. FreeCopy will use this information to enhance your user experience and help us serve you better. All the information and permissions you provide us are strictly following Facebook guidelines and are under no circumstances violating your privacy. FreeCopy will retain all the information obtained from Facebook when you log out or are inactive but will erase specific information when you delete your FreeCopy account. Deleting your account will unlink your Facebook account and not erase any data you have provided to us directly, information we have collected automatically and Account Information (Name and Email address) from your Facebook profile.
  • Payment Processing: If you purchase FreeCopy Cash through our sites or mobile application, PayU may collect certain information regarding your purchase (such as your name, zip code, purchased items) as necessary to process your order, and you will be required to provide certain payment and billing information such as your name, credit card information, and billing address. We do not directly access, store or collect your credit card information, and we will not use your payment information we collect except as needed to fulfill your purchase and/or communicate with you regarding your transaction. However, if you choose to purchase FreeCopy Cash through cash from any affiliated FreeCopy store only your mobile number will be collected to process your order.
  • Information Provided in Contests, Sweepstakes, or Promotions: You may be asked to submit Personal Information when you enter a contest or sweepstakes or fill out a survey.
  • Information Obtained about Third Parties: If you provide us with information about others, or if others give us your information, we will only use the information for the specific purpose for which it was provided.

Personal Information Collected Automatically:

In order to understand how our sites, mobile applications and services are being used and to make them better, we also automatically receive, store, and log certain types of technical information whenever you interact with our sites and mobile applications. Information of this sort includes:

  • Technical Information About Your Browser And Mobile Device: This information is used in the aggregate to help us optimize the Service for common browsers and devices.
  • Usage Information and features you interact with: This information is used in the aggregate to generate statistics about how the Service is being used and is never shared in any form that would identify you personally.
  • IP Address, Tokens, Cookies, And Device Identifiers: These are alphanumeric identifiers that help us to distinguish between unique browsers and devices in order to avoid showing you the same information twice, keep you logged into our sites and mobile applications and improve your experience. For example, the Internet protocol (IP) address of the computer you are using, the browser software you use, and your operating system and if applicable, the Internet address of the website from which you linked directly to our sites or mobile applications. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.

Usage of Your Information

In addition to the specific uses discussed above, the information you submit to us may be used in the following ways:

  • To respond to requests that you make or to aid us in serving you better;
  • To fix technical problems;
  • To provide you with relevant advertisements and coupons based on your occupation and interests;
  • To provide administrative services;
  • To monitor traffic, the number of visitors, and the effectiveness of services;
  • To provide you with updates, offers, and announcements about products, new products, services, features, promotions, enhancements, improvements or updates
  • To market our products and/or services to you, including sending you information, newsletters, email campaigns, and communications regarding new, improved or existing products, contests and/or sweepstakes;
  • To notify you when we make material changes to our Privacy Policy or Terms of Use
  • To resolve site and mobile application problems; handle or respond to customer support questions and issues;
  • To process or fulfill your request(s) and/or order(s) for FreeCopy Cash
  • To enabling user-to-printer (photocopier) communication and interaction and solicit input and feedback to improve user experience;
  • To manage your account preferences, establish your profile and profile and account Information;
  • To monitor the technical functioning of the sites, mobile applications, services, and networks
  • To develop new and/or improved products, services or offerings;
  • To identify, research, and protect against any actual, potential or threatened misuse, unauthorized use, or unwanted use of any of the sites, mobile applications or services, including but not limited to researching any claims made by or about others users and/or about the site, mobile application and/or Service, and such efforts of which may include information provided from third-party sources;
  • To analyze trends and user traffic;
  • To resolve disputes;
  • To troubleshoot errors or issues with the sites and mobile applications and/or service
  • As we, in our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, members of the public, and/or our sites, mobile applications and service.

We may provide these services ourselves or share the information with partners who will provide the services for us. We may use aggregated user data to market the service, site and or mobile applications to others.

Sharing Your Personal Information

We will not disclose your Personal Information to any persons or entities outside of our company, nor lease, license, rent, transfer, disclose, disseminate or otherwise grant access to such information unless:

  • You have been given an opportunity to “opt-in” and have agreed to opt-in to such disclosure of your information;
  • We must share your information in order to provide FreeCopy Cash that you have ordered or requested, in which case we will require that any third person or entity, such as PayU we use to fulfill your order agrees that it does not have the right to use your information other than to fulfill your order or request;
  • If we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your Personal Information may be sold or transferred as part of that transaction;
  • To any other third party with your prior consent to do so;
  • We receive a request in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding;
  • We are required to respond to a court order, or other requirements of law, which requires disclosure of your information;
  • It is reasonably necessary to enforce our Terms of Use, this Policy, or any other legal agreements;
  • It is required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues;
  • It is required or reasonably necessary to protect against imminent harm to the rights, property or safety of us, our users, employees, any minors, members of the public and/or our sites, mobile application and services.

We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.

Disclosure Aggregate Information

We may combine your Personal Information and information about your preferences and activities, with those of all or a particular group of our users to prepare collective profiles of our users and their activities for our internal use. For example, we may track the number of coupons you save, certain features you use or from where do you conduct your FreeCopy Cash recharge or track photocopy/print trends. Such information, and other information we derive from individual users’ information allows us to continue to grow and provide you with quality information through more accurate marketing and advertising of the site and mobile application. We may share aggregated information concerning our users, without attribution of Personal Information, to other companies with whom we conduct business.

Data Security

We take commercially reasonable security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of your Personal Information that you share and we collect and store. These security measures include read-only replicas of our databases, high durability storage, full daily backups, secure encryption using Amazon Elastic Compute Cloud. The technology we have employed to deliver our Services to you protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered users in your organization.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site and mobile application cannot be guaranteed and you transmit such information at your own risk; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Do Not Want To Receive Communication From Us

You can opt out of any automated notifications or communications sent via the Service by contacting FreeCopy at or 9979913330; however our employees, contractors or agents may still need to contact you personally, for example, if you are in violation of our terms of use.

If we have provided any third party with your Personal Information (with your permission) and you subsequently opt-out, you will have to contact the third-party directly with your opt-out request(s).

Update, Delete, or Correct Your Personal Information

We believe you should have the ability to access, edit, and delete the Personal Information that you have provided to us and encourage you to promptly update your Personal information if it changes. You may change any of your personal information in your account at any time by logging in our mobile application under profile section. If you are concerned about the accuracy of Personal Information maintained by us or wish to review, access, amend or correct it, or would like your account deleted or your personal information removed from our records or otherwise deactivated, you may contacting us with your request at: We may decline requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Change In Privacy Policy

We may amend this Policy from time to time. Use of information we collect now is subject to the Policy in effect at the time such information is used. If we make changes that, in our sole discretion, we consider to be material, we will notify you by delivering an announcement via our service to the email address associated with your account or by means of a notice on this site prior to the change becoming effective. It is your responsibility to maintain a valid email address as a registered user. If you opt out of communications from us, you may not receive these notifications, however they will still govern your use of the service, and you are responsible for checking for any changes. If you continue to use the site, mobile application or the service after changes become effective, you agree to abide by and be bound by the modified privacy policy.

Miscellaneous Provision

We control and/or operate the Site from offices in India. We do not represent that materials on the site and mobile applications are appropriate or available for use in other locations. Persons who choose to access this site or mobile application from other locations do so on their own initiative and at their own risk, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Contact Information

If you have any questions about this Privacy Policy, the practices of this site and mobile applications, or your dealings with this site and mobile applications, please contact us by email at: or by sending a letter to:

FreeCopy Marketing Solution LLP
607, Safal Prelude, B/h Ashwaraj Bunglows,
100Ft Road, Prahladnagar, Vejalpur,
Ahmedabad, Gujarat - 380052, India.

© 2018 - FreeCopy Marketing Solutions LLP. All rights reserved.

Incubated at Innovation and Incubation Center, PDPU (Pandit Deendayal Petroleum University)